Shipping policy

At Bin Zakria, we understand that when you order a premium timepiece, you expect it to arrive safely and promptly. We are committed to delivering your order with the same precision and care that goes into our watches.

1. Order Processing Time

All orders are processed within 1-2 BUSINESS DAYS. Orders are not shipped or delivered on Sundays or public holidays.

Note: During peak sale seasons or new collection launches, processing may take up to 3 BUSINESS DAYS. We appreciate your patience as we ensure every watch undergoes a final quality check before dispatch.

2. Shipping Methods & Delivery Timeframes

We partner with Pakistan's leading courier services to ensure nationwide coverage.

Major Cities: 2-4 BUSINESS DAYS
Rest of Pakistan: 4-7 BUSINESS DAYS

3. Shipping Costs

Standard Shipping: PKR 250 flat rate across Pakistan.
Free Shipping: We offer FREE Shipping on all orders above [PKR 5,000].
Cash on Delivery (COD): Available for all domestic orders at no extra cost beyond the standard shipping fee.

4. Tracking Information

Once your order has been dispatched, you will receive a shipment confirmation via Email containing your tracking number. You can track your package directly on our website or the courier partner’s portal to see the real-time status of your Bin Zakria timepiece.

5. Delivery Issues & Delays

While we strive for perfection, delays can occasionally occur due to:

Incomplete or incorrect address information.
Unforeseen weather conditions or regional strikes.
High-volume periods.

If your delivery is significantly delayed (more than 10 business days), please contact our support team at binzakria1@gmail.com with your order number, and we will resolve it immediately.

6. Damages & Inspect-on-Delivery

Your watch is shipped in a protective, tamper-proof Bin Zakria box. Upon arrival, please inspect the external packaging. If the security seal is broken or the box is severely damaged, please do not accept the parcel and contact us immediately.